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Thread: My latest version of Google Earth will not connect to server

  1. #1
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    Unhappy My latest version of Google Earth will not connect to server

    The previous version worked OK, but I do not have the version number,

    The current down load will not connect to the Google Earth server and the following message displays :-


    "We are unable to connect to Google Earth servers to activate your account"



    I have tried uninstalling and re installing the software many times without success.

    Please, is there anybody out there who can advise of a fix.

    All my other systems are OK including MS Local Live.


    I have found the following test site at Google Earth help, and these are the results :-

    Google Earth Server Test


    kh.google.com SUCCESSFUL
    geo.keyhole.com SUCCESSFUL
    auth.keyhole.com SUCCESSFUL

    Now more baffled than ever.
    Last edited by bearjoshy; 07-13-2007 at 05:10 PM. Reason: New information

  2. #2
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    Default Latest findings on above problem

    I have discovered that the version loaded from the Google Earth "Pack" is the Google Earth PLUS which cost $20 per annum. All the links show this as a free download. Perhaps it free to download but not to use !!!.
    All rather confusing.

    I selected the UK option list from the "Pack" and found that Google Earth is not on the list !

    Can anybody please give me the URL to locate a standard free version that works in the UK.

    I am making progress, if rather slowly.

    Bearjoshy.

  3. #3
    Moderator Emeritus Appletom's Avatar
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    Default

    To download GEarth without the pack, go here - http://earth.google.com/download-earth.html

  4. #4
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    Default

    Quote Originally Posted by Appletom View Post
    To download GEarth without the pack, go here - http://earth.google.com/download-earth.html
    Hi

    MANY THANKS FOR YOUR INPUT.

    THIS SITE IS HOWEVER TO DOWNLOAD GOOGLE EARTH PRO NOT THE STANDARD VERSION. MOST OF THE SITES SEEM TO BE TO DOWNLOAD THE GOOGLE EARTH PLUS AND I COULD NOT EVEN SEE WHERE TO PAY THE $20 REQUIRED.

  5. #5
    Super Moderator Captain Hornblower's Avatar
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    Default


    Software is like entropy. It is difficult to grasp, weighs nothing, and obeys the second law of thermodynamics; i.e., it always increases.
    Norman R. Augustine

  6. #6
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    Default Update on downloading standard Google Earth.

    Quote Originally Posted by Appletom View Post
    To download GEarth without the pack, go here - http://earth.google.com/download-earth.html
    I did not notice at first that this site gives the option of GE PRO and an alternative.

    The alternative turns out to be Google Earth PLUS, and when downloaded will not connect to server. I assume that this is because I have not paid the $20 for the Plus edition. However there is no way that I can find how to pay the charge even if I want to.

    I really want the standard free version and still cannot find it.

    Still awaiting some kind advice as to what is wrong.

    I wish I had not deleted my earlier version and downloaded the suposed later version.

  7. #7
    Moderator Emeritus Appletom's Avatar
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    Default

    This page has all three versions - Free, Pro, and Plus.

    http://earth.google.com/products.html

  8. #8
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    Default Capitals

    Sorry about the capitals, I am new to forums.

    My problem now solved, courtesy of my American friend over from the States.

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