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Thread: GE gone and can't re-install

  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Angry GE gone and can't re-install

    Google earth (GE) icon on my desk top (XP) disappeared awhile ago but remained on, I quess its called quick start (the icons on the left side of the pop-up box after clicking on the "start" button. That short cut button stopped working. I tried to start GE from the program menu, but failed. I tried down-loading google earth again from the google earth web sit...Couldn't. I uninstalled GE thinking that it might be blocking a new down load. When I try to down load GE 5.0 I get a error dialogue box stating there is a registry error 0x57 and to try downloading again. No luck. I tried a software to correct registry errors, but that hasn't worked. Because I uninstalled GE I probably lost my map pins but that's not important. I just want GE back!

    Problem solved: I was clicking on that big dialogue box for GOOGLE MAPS "Agree and download". This time I saw the "download the previous version" Windows: Google earth 4.3 at the bottom of my computer window. Tried it and it loaded just fine. I even got my map pins back...very strange. I don't know why 4.3 loads but 5.0won't.
    Last edited by Erinlad; 06-20-2009 at 05:10 PM. Reason: Problem solved

  2. #2
    Moderator Emeritus Appletom's Avatar
    Join Date
    Jul 2005
    Location
    El Paso, Texas
    Posts
    1,279

    Default

    Your registry has become corrupt. This is a bad thing.

    Can you do a system restore from an earlier date? If you can, and then you can successfully install Google Earth, then all is well. Try this first.

    If that fails, try the fine folks at www.HowToGeek.com, they are super friendly towards newbies with esoteric problems.

    Lastly, you can do a Google search for "registry error 0x57", there is a little bit of documentation out there, but it's mostly tech-heavy.

    To fix the registry error 0x57, you will probably need to make some changes to your registry. BACK UP YOUR REGISTRY BEFORE MODIFYING IT!
    Last edited by Appletom; 06-19-2009 at 02:28 PM.

  3. #3
    Senior Member tpstigers's Avatar
    Join Date
    Feb 2008
    Location
    New England
    Posts
    111

    Default

    I agree with what Appletom said, but I feel one thing must be stressed - messing with the registry is NOT for the faint of heart. Even a skilled geek can trash an operating system by making a misstep. Tread softly.
    I have an existential map; it has 'you are here' written all over it.

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